Onboarding & Offboarding Playbook

When icon

When: New hires are idle on day one waiting for access, and leavers retain system access for too long.

Get icon

Get: Standardised playbooks for joiners and leavers, role-based access templates, and a practical automation roadmap.

Timeline icon

Timeline: ≤ 2 weeks (Cap: 16–20h)

Success icon

Success: A clear, documented plan to reduce new starter time-to-access to <24 hours and ensure secure offboarding.

Signals this is for you

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    New hires are idle on day one, waiting for accounts and access.

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    You discover surprise system access months after someone has left.

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    Onboarding and offboarding are manual, inconsistent scrambles every time.

What we do

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    Map your current joiner, mover, and leaver (JML) processes.

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    Define standard access templates for up to three core business roles.

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    Create documented checklists and a practical automation plan using standard tools (e.g., your productivity suite and your automation platform).

What you get

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    Onboarding and offboarding checklists.

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    A role-based access matrix for your core roles.

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    A prioritised roadmap for implementing automation.

Scope cap and boundaries

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    Cap: <= 20h; includes process mapping and design for up to 3 roles; excludes implementation of automation or device configuration.

Prerequisites

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    Access to key staff (e.g., HR, IT, line manager) for a discovery workshop.

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    An existing productivity suite for identity and access.

ALL SKILLS, £40/hour

Avoid unexpected expenses and gain financial predictability with our flat rate.

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FAIR FLEXIBLE PARTNERSHIP: A BETTER WAY TO BUILD

No minimum hours

No minimum hours

No hidden costs

No hidden costs

Regular budget updates

Regular budget updates

Work matches your needs

Work matches your needs

Pay only for hours used

Pay only for hours used

Budget setting option

Budget setting option

Monthly billing

Monthly billing

Pause or cancel anytime

Pause or cancel anytime

WE’RE DIFFERENT

All Skills Under One Model

Flat rate

Our expertise spans strategy, engineering, data, and design — and you can draw on any of it under a single, transparent structure. No silos, no separate agreements, just one fair way of working that makes access to talent clear and consistent.

That way you can plan with confidence, knowing expert help is always available and never complicated.

Flat rate

Set Your Budget or Pay As You Go

Flat rate

Need a quick fix or longer-term support? With our pay-as-you-go model, you get the help you need without being tied to a retainer. Prefer more certainty? Set a budget that works for you.

Either way, you’ll have full visibility from the start. No surprises, just support that aligns with your goals and resources.

Budget

Ever-Present Account Manager

Flat rate

Think of us as an extension of your team. We’re ready to answer questions, solve problems, and move work forward. Message us on chat, email, or directly in your shared docs.

No ticketing systems. No generic inboxes. You get a named contact who knows your stack, your priorities, and your preferred way of working.

Account manager

Switch Us On and Off

Flat rate

Our open-ended contract means you can pause or restart whenever you choose. We keep your context, codebase, and documents ready so you can pick up without missing a beat.

Many clients step away for months and return seamlessly — because we build relationships designed for the long run.

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Work We’ve Done

  • • Cut dev time by 60% for a professional services firm by decoupling the UI and backend for faster updates and a mobile-first redesign. Read More

  • • Saved 40% annually for a tech-driven services business by replacing a full-time dev team with on-demand specialists. Read More

  • • Enabled near real-time financial reporting for a services firm by automating manual entry and eliminating spreadsheets. Read More

  • • Unified two customer platforms for a B2B provider, reducing 320 maintenance hours annually and improving client experience. Read More

CONTACT US

Wondering if our Onboarding & Offboarding Playbook is the right fit to clear roadblocks and drive progress? Let's talk through your questions and explore how we can support your business goals.

Email

Email us

Send us a message at [email protected] — we'll get back to you as soon as possible.

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Schedule a call

Schedule a call

Want to chat directly? Schedule a free 15-minute call at a time that works for you:

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WhatsApp us

Need a quick reply? Send us a message on WhatsApp: +44 (0) 7454 478 887

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“The future is already here - it's just not evenly distributed.”

William Gibson